Privacy Policy
The short version: We collect only what we need, we never sell your data, and you can delete everything at any time by emailing us. That's our promise.
Who we are
BirdSpend is a service operated by Better Socks LLC. We help small businesses monitor and reduce their AI tool spending. When this policy says "BirdSpend," "we," "us," or "our," it refers to Better Socks LLC and the BirdSpend service.
What information we collect
We collect only the minimum information needed to provide our service:
- Email address — when you join our waitlist or create an account
- Business name — to personalize your dashboard
- AI spending data — numbers you enter manually or sync via API key
- Contact form submissions — your name, email, and message when you reach out
- Usage data — basic analytics like page visits and feature usage to improve BirdSpend
We do not collect your social security number, credit card numbers (payments are handled by Stripe), or any sensitive personal information beyond what's listed above.
How we use your information
- To provide and improve the BirdSpend service
- To send you product updates and waitlist notifications (you can unsubscribe anytime)
- To respond to your support requests and contact form messages
- To analyze usage patterns and improve our features
We do not sell, rent, or share your personal data with third parties for marketing purposes. Ever.
Your rights — data deletion and access
You have the right to access, correct, or delete your personal data at any time. To request deletion of all your data, simply email us and we will remove everything within 30 days. No questions asked.
You also have the right to:
- Request a copy of all data we hold about you
- Correct any inaccurate information
- Object to how we process your data
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
Data storage and security
Your data is stored securely using industry-standard encryption. We use trusted third-party services including AWS (Amazon Web Services) for hosting and Formspree for contact form processing. These providers have their own privacy policies and security practices.
We retain your data for as long as your account is active or as needed to provide our service. When you delete your account or request data removal, we delete your information within 30 days.
Cookies
BirdSpend uses minimal cookies necessary for the service to function (such as keeping you logged in). We do not use advertising or tracking cookies. You can control cookies through your browser settings.
Children's privacy
BirdSpend is designed for business use and is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this privacy policy from time to time. We will notify waitlist members and users by email if we make significant changes. The date at the top of this page always reflects the most recent update.
Questions or deletion requests?
Email us at [email protected] and we'll respond within 24 hours. For data deletion requests, we process everything within 30 days.